A backup that has never been restored is an assumption, not a plan. We set up backup systems that work and then prove they work.
What this covers
- Backup design for servers, workstations and Microsoft 365 data
- Restore testing, documented, so you know the recovery actually completes
- Recovery time and recovery point targets agreed in advance rather than discovered during an outage
- Written recovery procedures that do not depend on one person being reachable
- Ransomware considerations, including versioning and offsite copies that malware cannot reach
The uncomfortable questions
Worth asking yourself before you need the answers:
- When was the last time anyone restored a file from your backup and confirmed it opened?
- If your main server failed tonight, how many hours until you could take orders again?
- Does anyone other than one person know the recovery steps?
- Is your Microsoft 365 data backed up? Microsoft protects the platform, not your content.
Most businesses we talk to can answer the first question with “never”. That is the normal starting point, not a reason for embarrassment.
What downtime costs
The cost is rarely just the repair bill. It is lost revenue while systems are offline, staff being paid to wait, emergency support at emergency rates, and, for service businesses, the client who quietly stops referring you. Working out roughly what an hour offline costs your business tends to reframe the spending conversation quickly.
How we approach it
We size the solution to the recovery target, not the other way round. A business that can tolerate a day offline needs something very different from one that cannot tolerate an hour, and paying for the second when you need the first is waste.
Talk to us
Tell us what is happening and we will come back with a plan, a price and what we would need from you. No obligation.